Privacy Policy

Last Updated: December 1, 2025

At EditEdge AI, your privacy is paramount. This Privacy Policy explains how we collect, use, and protect your information when you use our manuscript analysis service.

Your Manuscript is Yours: We never use your manuscript to train AI models, and we never share it with third parties for any purpose other than analysis.

1. Information We Collect

Information You Provide

Account Information: Name, email address, and password when you create an account
Manuscripts: Files you upload for analysis
Payment Information: Processed securely via Stripe - we do not store your card details
Communications: Messages you send through our contact form or support channels

Automatically Collected Information

Usage data (pages visited, features used)
Technical information (browser type, device type, IP address)
Essential cookies for session management and authentication

2. How We Use Your Information

We use your information to:

Process and analyze your manuscript
Generate and deliver your analysis report
Provide customer support
Process payments securely
Send service-related notifications (analysis complete, account updates)
Improve our service quality

Important: Your manuscript content is NEVER used to train AI models. Each analysis is processed independently and your creative work remains entirely yours.

3. Data Storage and Security

Security Measures

SSL/TLS encryption for all data transmission
Secure cloud storage with access controls
Regular security updates and monitoring
Encrypted database storage

Data Retention

Manuscripts: Stored securely while your account is active; you can delete at any time from your dashboard
Analysis Reports: Stored while your account is active; available for download at any time
Account Information: Retained until you request account deletion
Payment Records: Retained for 7 years as required by law

4. Third-Party Services

We use the following third-party services:

Anthropic (Claude AI): Processes manuscript analysis - your data is not used for model training
Stripe: Secure payment processing - PCI compliant
Vercel: Website and application hosting
Vercel Blob: Secure file storage
Resend: Email delivery service

5. Cookies

We use only essential cookies required for:

User authentication and session management
Security features
Remembering your preferences

We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

Under GDPR, CCPA, and Australian Privacy Principles, you have the right to:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your account and data
Portability: Request your data in a portable format
Opt-out: Unsubscribe from marketing communications

To exercise these rights, email us at contact@editedgeai.com or use the account settings in your dashboard.

7. Data Deletion

You can delete your data at any time:

Individual manuscripts: Delete from your dashboard
Individual reports: Delete from your dashboard
Entire account: Contact us at contact@editedgeai.com

Note: Deleted data cannot be recovered. Please download any reports you wish to keep before deletion.

8. International Data Transfers

EditEdge AI operates from Australia. Your data may be processed on servers located in various countries. We ensure all data transfers comply with applicable data protection laws and maintain appropriate safeguards.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the service. Your continued use of EditEdge AI after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or concerns:

Email: contact@editedgeai.com
Contact Form: Click here
Response Time: Within 48 hours